PRIVACY POLICY

Last updated: 02/06/2026

This Privacy Policy explains how Spicy collects, uses, stores and shares personal information when you use our website addspicy.com, which is built and operated using Wix, or when you interact with any of our services.

By using our website or purchasing from us, you agree to the practices described in this policy. If you do not agree, you should not use our Services or provide personal information.

Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements or data practices. Any updates will be published on addspicy.com and the “last updated” date will be revised accordingly.

Information we collect

We collect different types of personal information depending on how you interact with our website and Services.

Information you provide directly

This may include:

Name, email, phone number, billing and shipping address
Order details such as purchased items and payment confirmation
Account login details if you create an account
Messages sent to our customer support

Some information is required to complete your order or provide support.

Information collected automatically

When you browse addspicy.com, we may automatically collect:

Device type, browser and operating system
IP address and general location
Pages viewed and browsing activity
Cookies and similar tracking technologies

This helps us operate the website, analyse performance and improve user experience.

Information from third parties

We may receive information from third-party services used to operate our store, including:

Wix
Payment providers used to process transactions securely
Analytics and marketing tools

These providers may process data under their own privacy policies.

How we use your information

We use your information to:

Process and fulfil orders
Manage payments, returns and customer support
Send order updates and service communications
Improve our website, products and services
Send marketing communications if you have opted in
Prevent fraud and ensure website security

Cookies and tracking technologies

Our website uses cookies and similar technologies provided through Wix and other tools to:

Keep the website functioning properly
Remember user preferences
Analyse website traffic and performance

You can manage or disable cookies in your browser settings, but some features of the site may not function correctly without them.

How we share information

We only share personal information when necessary to operate our business, including with:

Service providers such as Wix, payment providers, logistics and customer support tools
Marketing and analytics partners
Legal authorities when required by law
Third parties involved in business changes such as mergers or restructuring

We do not sell your personal information.

Data retention

We keep personal information only for as long as necessary to:

Complete transactions
Provide customer support
Comply with legal and tax obligations
Resolve disputes and enforce agreements

After this period, data is securely deleted or anonymised.

Your rights

Depending on your location, you may have rights to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Request a copy of your data
Restrict or object to certain processing
Withdraw consent for marketing communications

To exercise any of these rights, contact us at add.somespicy@gmail.com.

Marketing communications

We may send emails related to orders, account activity or updates.

Marketing emails are optional and you can unsubscribe at any time using the link included in the email.

Data security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s privacy

Our Services are not intended for individuals under 16 years old, and we do not knowingly collect personal data from children. If this occurs, we will delete the information upon notification.

International data transfers

Your information may be stored or processed in different countries through our service providers. When required, appropriate safeguards are used to protect your data.

Contact

If you have any questions about this Privacy Policy or how your data is handled, contact us at:
add.somespicy@gmail.com